What happens if I change my device while using the eSIM?

What happens if I change my device while using the eSIM?


If you change your device while using the eSIM, you cannot transfer the eSIM to your new device.
If you want to continue using the service, you will need to purchase a new eSIM.


What happens to the eSIM when you change devices

An eSIM can only be used on the device on which it was originally installed.
Once an eSIM has been installed, it cannot be moved or transferred to another device.

How to use an eSIM on your new device

If you want to use an eSIM on your new device, please purchase a new eSIM.
After purchase, follow the installation instructions you receive and set up the eSIM on your new device.
If you are planning to change devices, we recommend considering the timing of your eSIM purchase and installation carefully.