If you purchased your eSIM after registering for an account, you can install it manually.
Manual installation allows you to install the eSIM even when you are unable to scan the QR code.
Please use the manual installation codes available on the My eSIM screen.
Manual installation is not available if you purchased the eSIM as a guest without registering for an account.
Codes used for manual installation
There are three types of codes used for manual installation:
- SM-DP+ Address
- Activation Code
- LPA Code
The number of fields displayed and the codes you need to enter vary depending on your device.
Please follow the instructions below based on the number of input fields shown on your device.
On iOS devices such as iPhones, two input fields are typically displayed.
In this case, use codes 1 and 2:
SM-DP+ Address
Activation Code
Enter each code into the corresponding field.
The LPA Code in item 3 is not used in this case.
On Android devices, only one input field is typically displayed.
In this case, use only the LPA Code in item 3.
Enter the LPA Code into the displayed field.
The SM-DP+ Address and Activation Code in items 1 and 2 are not used.
Important points when entering the codes
If any of the codes are entered incorrectly during manual installation, the eSIM may not be installed properly.
Please take extra care when entering letters, numbers, and symbols.